Check Your Order Status

Thank you for ordering from us!

Once an order is placed and paid for, we log it into our company's database system and assign it a "ship date" based on the items the order contains. (If you missed our page with information about the fulfillment times of various items, it is here.) If you would like to check on the expected ship date for your order, we'd be happy to look it up and give you that information by e-mail. Please allow us 6 business hours to get the order into our system before you ask about the status!

Use the e-mail address below to request information about your order's status:
(drag your mouse over the space below and the address will appear!)

To be sure that you don't forget to give us the important information, you may copy and paste this list into the body of your e-mail:

1. Your Order Number (not customer number):
2. It may be easier for us to call you, so please give the number where we can reach you today, if it is different from the one on your order:
3. Let us know the date you need the items so we can determine if anything has to be done to expedite the order:

Note: please do not use this e-mail address to make a change to your order or to request an upgrade on the shipping. See the "Contact Us" page and call us for either of these needs.