Check Your Order Status

Thank you for ordering from us!

Once an order is placed and paid for, we log it into our company's database system and assign it a "ship date" based on the items the order contains. (If you missed our page with information about the time it takes us to fill orders, you can find it here.) If you would like to check on the expected shipping date for your order, we'd be happy to look it up and give you that information by e-mail.

If you have given us a valid e-mail address, you will receive an e-mail from us when we ship items from our office. This does not apply to portions of your order that are shipped directly from one of our suppliers, such as announcements.

Please allow us 6 business hours to get the order into our system before you ask about the status!

Use the e-mail address below to request information about your order's status:

So that you don't forget to give us the most important information, please copy and paste this list into the body of your e-mail:

1. Your Order Number (not your customer number):
2. It may be easier for us to call you, so please give the number where we can reach you today, if it is different from the one on your order:
3. Let us know the date you need the items so we can determine if anything has to be done to expedite the order:

Note: please do not use this e-mail address to make a change to your order or to request an upgrade on the shipping. See the "Contact Us" page and call us for either of these needs.

* List Prices apply to orders placed by mail, phone, or fax.

Web Prices apply to orders placed through our online shopping cart and paid by one of the following methods: On-line Credit or Debit Card, Mailed-in Money Order, or Phoned-in Credit or Debit card. See this page to find out how to receive the web price without paying on-line.