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When should your order arrive?
We offer UPS express services. The checkout process will display the options that are available to your location. If you need Saturday delivery, you will need to call us, or write a note in the checkout area requesting it and we will contact you with pricing and availability.
UPS does not deliver expedited services to PO Boxes; you must provide a physical address if you select expedited shipping.
We do not require a signature on shipments unless it is a Class Ring, or a package valued over $500. However, this does not mean that the delivery person will leave it. Normally, the driver or the postal worker will leave the package only if he/she feels that it is safe to do so. If you are expecting a shipment and you will not be home to receive it, you may leave a note on your door instructing the delivery-person to leave it (or not). If you would like us to require a signature (for example, if you do NOT want the driver to leave the package) please write us a note in the checkout area and we can add it. There is an additional charge for a signature requirement on your shipment.
Priority Mail / First Class Mail Information
If your package is under two ounces, we offer first class mail. If it is under eight pounds, you'll be offered the option of Priority Mail for your shipment. These Postal options offer a real cost savings when shipping to a residence.
Need to Change the Shipping Method after Your Order has been Placed?
If you decide to make a change to the shipping method after you've placed your order, "Contact Us" by email or call us at 877-466-2563. If the order has not yet been packaged, we can usually make the change for you, but it may cause a delay in the date we ship.
Need to Change the Shipping Address after Your Order has been Shipped?
The shipping carrier charges $12.00 to change an address once a ground or express order has been shipped. If you need to make a correction because you typed the address wrong, or if you want to have us change the address, we will charge you $12.00
If you provide us with an address that is incorrect for the shipping method chosen (for example, if you ask us to ship Priority Mail to a location where the Postal Service does not deliver, or you give us a PO Box for express delivery) and the package is returned to us, we will contact you to obtain payment for the second shipping charge.
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